Privacy Policy

What we collect

• Account details: your email address, your name if you give one, and a password stored only as a one-way hash. If you sign in with Google, we receive your Google email address and name, and nothing else from your Google account.
• Your videos: the files you upload and the videos fetched from links you paste, plus what we make from them (a playback copy, a thumbnail, a transcript, clips, and exported videos).
• Your work: project names, instructions you type, edits, captions, titles, and brand kits including any logo you upload.
• Stream chat activity: for stream replays we count how many chat messages were sent in each ten second window. We do not keep the messages or the names of the people who wrote them.
• Payment records: the plan, amount, currency, date, status, and SafePay's reference for each payment. We never see or store your card number; payments are made on SafePay's own page.
• A sign-in cookie that keeps you logged in, and a cookie that remembers the currency you chose.

How we use it

• To do what you asked: import the video, find moments, make captions, and export clips.
• To keep your account secure and to stop abuse, such as repeated sign-in attempts.
• To apply your plan's limits and to keep a record of payments.

We do not sell your information, we do not show advertising, and we do not use your videos to train AI models.

Who else handles it

• Hosting and database providers that store the service's data on our behalf.
• SafePay, which processes payments. Its own privacy policy applies to what you enter on its page.
• Google, only if you choose to sign in with Google.
• AI providers (OpenAI or Anthropic), only if that feature is switched on for the service. In that case the transcript text of your video is sent to them to rank moments and suggest titles. Video and audio files are not sent.

We may disclose information when the law requires it.

How long we keep it

Projects and their videos stay until you delete them. Deleting a project removes its source video, playback copy, transcript, clips, and exports from our storage. Payment records are kept for as long as accounting and tax rules require.

Your choices

• Delete any project at any time from the project page.
• Ask us to delete your whole account and everything in it by writing to ceo.quantabyte.org@gmail.com.
• Ask for a copy of the personal information we hold about you, or for a correction.

Security

Your projects are private to your account, and every request for a video, clip, or export is checked against the signed-in owner. Connections to the database are encrypted. No system is perfectly secure, so please use a strong password.

Children

ClipScout is not meant for children under 13, and we do not knowingly collect their information.

Changes

If this policy changes in a way that matters, we will update the date above and say so on the site.